Question 1

Who will be our main point of contact throughout the project?

Accepted Answer

You’ll work directly with our Founder and Principal Consultant, Peter Berry, who will oversee your engagement from start to finish. During onboarding, our Sales & Marketing Manager will also be on hand to ensure everything runs smoothly before your project begins.

Question 2

How do you work with internal teams like IT, HR, or Legal?

Accepted Answer

We believe collaboration is key. We aim for regular face-to-face interactions (in-person or virtual via Teams, Zoom, or Skype) with all relevant stakeholders to ensure a smooth, coordinated approach across departments.

Question 3

How much involvement is needed from our internal staff?

Accepted Answer

That depends on your team’s availability and the nature of the project.
We always aim to minimise disruption to your operations. During the initial gap assessment, we’ll outline the internal input needed and work around your schedule as best we can.

Question 4

Can you provide references from previous or current clients?

Accepted Answer

Absolutely! We’re happy to connect you with relevant client references upon request, based on projects similar to yours.

Question 5

How do you handle unexpected issues or disagreements during a project?

Accepted Answer

We take a transparent and solutions-focused approach.
If challenges arise, we’ll communicate openly with your team, work through issues collaboratively, and find the best resolution, professionally and constructively.

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